Data & Privacy

go177 Privacy Policy — Your Data, Your Rights in Pakistan

go177 takes the privacy of every Pakistani player seriously. This Privacy Policy explains in plain terms what personal data go177 collects when you use the platform, why it is collected, how it is stored and protected, who it may be shared with, and what rights you have over it. Please read it through before creating your account.

Last Updated: 1 January 2025
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go177's Six Privacy Commitments to Pakistani Players

Before you read the full policy, here is a plain-English summary of what go177 commits to on data privacy. These principles inform every decision go177 makes about your personal information.

Your Data Is Encrypted at All Times

All personal data transmitted between your device and go177's servers is protected with SSL/TLS encryption. Data at rest — stored in go177's databases — is encrypted using industry-standard protocols. go177 does not store your full payment card number or mobile wallet credentials on its servers.

go177 Does Not Sell Your Data

go177 does not sell, rent, or trade your personal information to third-party advertisers or data brokers, full stop. Your information is used only to operate your account, process your transactions, improve go177's services, and comply with legal obligations. That is all.

You Control Your Marketing Preferences

go177 will only send you promotional communications if you have opted in to receiving them. You can update your marketing preferences at any time from your account settings or by contacting support at support@go177.biz. Opting out takes effect within 48 hours.

Retention Periods Are Defined and Limited

go177 does not keep your data forever. Retention periods are set according to legal requirements and operational necessity. Account data for active players is retained for the duration of the account. After account closure, most data is deleted or anonymised within 24 months unless legal obligations require longer retention.

Minimum Data, Maximum Purpose

go177 collects only the data that is genuinely needed to provide its services. Personal information is not collected speculatively or for purposes beyond what is described in this policy. If go177 needs to use your data for a new purpose, you will be informed before that use begins.

You Can Access and Request Deletion

You have the right to request a copy of all personal data go177 holds about you, to correct inaccurate data, and to request deletion of your data subject to legal retention obligations. go177 will respond to all data rights requests within 30 days. Contact support@go177.biz to make a request.

1. Who We Are

This Privacy Policy applies to go177, the online betting and casino platform available at go177.biz. When this policy uses the words "go177", "we", "us", or "our", it refers to the operator of go177.biz and all services accessible through it, including sports betting, live casino, slots, Aviator, and Andar Bahar.

go177 is the data controller for the personal information you provide when using the platform. As data controller, go177 determines the purposes for which your personal data is processed and the means by which that processing takes place. go177 takes this responsibility seriously and has implemented internal policies, technical safeguards, and staff training to ensure your data is handled appropriately at every stage.

This Privacy Policy applies to all Pakistani players and any person accessing go177 services. It covers data collected through the go177.biz website, any go177 mobile application, email correspondence with go177, and live chat support interactions. It does not apply to third-party websites that may be linked from go177, including payment processors' own interfaces — those third parties have their own privacy policies which you should read separately.

Questions? If you have any questions about how go177 handles your personal data, contact the go177 privacy team at support@go177.biz at any time.

2. Personal Data We Collect

go177 collects personal data in the categories listed below. Not all categories apply to every player — what is collected depends on how you use go177's platform and what services you access.

CategoryExamples of DataWhen Collected
Identity Data Full legal name, date of birth, CNIC or passport number, gender At registration or KYC verification
Contact Data Pakistani mobile number, email address, residential address At registration or account update
Financial Data Easypaisa/JazzCash account number, bank account details, transaction history, deposit and withdrawal amounts in PKR When you deposit or withdraw
Account Data Username, account balance, betting history, bonus history, VIP tier, game session logs Ongoing during account use
Technical Data IP address, device type, browser type, operating system, session duration, pages visited on go177 Automatically via cookies and server logs
Communication Data Content of support emails, live chat transcripts, telephone call recordings When you contact go177 support
Verification Documents Scanned or photographed CNIC, utility bill, bank statement provided for KYC During identity or address verification

go177 does not collect special category personal data — such as health information, racial or ethnic origin, religious beliefs, or biometric data — unless specifically required by responsible gaming obligations and with your explicit consent.

3. How go177 Collects Your Data

go177 collects personal data through several channels during your interaction with the platform:

  • Direct submission: You provide data directly to go177 when you register an account, complete identity verification, make a deposit or withdrawal request, contact support, or respond to a survey or promotion.
  • Automated technical collection: go177 automatically collects technical data when you visit go177.biz or use any go177 application — including IP address, browser information, device identifiers, and session logs. This is done using cookies and server-side logging tools.
  • Payment processors: go177 receives confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card processors when you make a deposit or withdrawal. This includes transaction reference numbers, amounts, timestamps, and the masked account or card number associated with the transaction.
  • Third-party identity verification services: Where go177 uses an identity verification partner to process your CNIC or passport, go177 receives a verification result and risk score from that partner. go177 does not receive your full biometric data from these services unless you directly provide scanned documents.
  • Responsible gaming monitoring tools: go177 uses automated behaviour analysis tools to monitor account activity patterns. These tools generate data about betting frequency, session length, and deposit patterns which are processed for the purpose of responsible gaming intervention.
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4. Why go177 Uses Your Personal Data

go177 uses the personal data it collects for specific, defined purposes. The table below sets out the main purposes for which go177 processes your data and the corresponding legal basis for each purpose.

  • Account creation and management: To register your go177 account, verify your identity, maintain your account balance, and administer your VIP Club membership.
  • Processing transactions: To process deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card, and to maintain accurate financial records.
  • Delivering services: To allow you to place bets, play live casino games, access slots and Aviator, and use all other features of go177.
  • Customer support: To respond to your questions, resolve disputes, process complaints, and provide account-related assistance through go177's support team.
  • Fraud prevention and AML compliance: To detect and prevent fraud, money laundering, and other financial crimes as required by go177's anti-financial-crime programme.
  • Responsible gaming: To monitor for indicators of problem gambling, make responsible gaming interventions, and administer self-exclusion and deposit limit requests.
  • Marketing communications: To send you promotional offers, bonus notifications, and go177 product updates — but only where you have opted in to receive such communications.
  • Platform improvement: To analyse usage patterns, identify technical issues, and improve go177's website, app, and games based on aggregate player behaviour data.
  • Legal compliance: To comply with applicable laws and to respond to lawful requests from government or regulatory authorities.
5. Legal Basis for Processing

go177 processes your personal data on one or more of the following legal grounds depending on the purpose of the processing:

  • Contract performance: Processing necessary to fulfil go177's obligations under the Terms and Conditions you agreed to at registration — for example, processing your deposits and settling your bets.
  • Legal obligation: Processing required by law — for example, identity verification and transaction record-keeping required by anti-money-laundering regulations.
  • Legitimate interests: Processing necessary for go177's legitimate business interests where those interests are not overridden by your privacy rights — for example, fraud detection, platform security, and service improvement analytics.
  • Consent: Processing that relies on your specific consent — primarily marketing communications. You can withdraw consent at any time without affecting the legality of prior processing.
6. Who go177 Shares Your Data With

go177 does not sell your personal data to any third party. go177 shares personal data only with the categories of third parties listed below, and only to the extent necessary for each purpose:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks, and Visa/Mastercard processing partners — to process your PKR deposits and withdrawals. These processors handle your financial data under their own privacy policies and are independently obligated to protect it.
  • Identity verification providers: Third-party KYC and document verification services used to confirm your identity before large withdrawals or upon regulatory request. go177 selects partners who comply with applicable data protection standards.
  • Game technology providers: go177's live casino studio partners and slot game developers may receive session data for the purpose of game delivery, technical support, and fair-play monitoring. These partners do not receive your financial or identity data.
  • Regulatory and law enforcement authorities: go177 may disclose personal data to police, financial intelligence units, or other government authorities where required by law, court order, or as part of go177's AML reporting obligations.
  • Responsible gaming organisations: Where a player has agreed to a multi-operator self-exclusion scheme, go177 may share the minimum necessary data with the scheme administrator to enforce the exclusion across participating platforms.
  • Professional advisers: go177's legal advisers, auditors, and accountants may access personal data as part of their professional services, subject to strict confidentiality obligations.

Note: All third parties with whom go177 shares personal data are required to handle that data in accordance with applicable data protection laws and go177's data sharing agreements. go177 conducts due diligence on new data-sharing partners before entering into agreements.

7. Payment Data — Easypaisa, JazzCash & PKR Transactions

Because go177 operates exclusively in Pakistani Rupees and relies on Pakistani mobile payment platforms, payment data deserves specific attention in this policy. Here is exactly how go177 handles your financial information.

  • go177 does not store your full Easypaisa or JazzCash mobile number in a form that could be used to initiate a transaction. Payment credentials are passed directly to the respective payment processor using tokenised, encrypted channels.
  • go177 retains a record of each transaction — including amount in PKR, timestamp, transaction reference number, and masked payment method identifier — for accounting and AML compliance purposes. This record is retained for a minimum of seven years as required by financial regulations.
  • go177's support team can access your transaction history for customer service purposes. This access is logged and audited. Support staff cannot initiate withdrawals or modify your payment method details — these operations require your authentication.
  • Where go177 requests a bank statement or payment receipt as part of a withdrawal verification process, that document is processed securely and deleted once verification is complete, subject to any regulatory hold requirement.
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8. Cookies and Tracking

go177 uses cookies and similar tracking technologies on go177.biz. Cookies are small text files placed on your device that help go177 remember your preferences, keep you logged in, and understand how the platform is used. Here is a breakdown of the cookie types go177 uses:

go177 does not use third-party advertising cookies or tracking pixels from social media platforms. You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using go177, but some personalisation features may not work as expected.

9. Data Security

go177 implements a layered security programme to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The key security measures in place include:

  • SSL/TLS encryption: All data in transit between your device and go177's servers is encrypted using TLS 1.2 or higher. This includes login credentials, payment information, and any personal data you submit through forms on go177.
  • Data-at-rest encryption: Sensitive personal data stored in go177's databases — including identity documents and financial records — is encrypted at rest using AES-256 or equivalent standards.
  • Access controls: go177's internal systems implement role-based access controls. Staff only access personal data relevant to their specific job function. All access to personal data is logged and audited.
  • Two-factor authentication: go177 supports and encourages two-factor authentication on player accounts. go177's internal systems require multi-factor authentication for any staff access to production data environments.
  • Security monitoring: go177's security team monitors systems continuously for anomalous activity. Suspected security incidents are logged, investigated, and escalated according to go177's incident response procedures.
  • Vulnerability management: go177 conducts regular security assessments and penetration tests of its platform infrastructure. Critical vulnerabilities are remediated within defined SLA timeframes.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your go177 account, contact support immediately at support@go177.biz.

10. How Long go177 Keeps Your Data

go177 retains personal data for as long as it is needed to fulfil the purpose for which it was collected, subject to any minimum retention obligations imposed by law. The following general retention periods apply:

  • Account and transaction data: Retained for the duration of your active account plus a minimum of seven years following account closure, as required by financial record-keeping regulations.
  • Identity verification documents: Retained for five years from the date of verification or from account closure, whichever is later, in line with AML requirements.
  • Support communications: Retained for three years from the date of the last interaction, unless the communication relates to an unresolved dispute in which case it is retained until the dispute is fully resolved.
  • Technical and analytics data: Aggregated analytics data is retained for up to 24 months. Raw server logs containing IP addresses are retained for 90 days and then deleted or anonymised.
  • Marketing preferences: Records of your marketing consent and opt-out history are retained for as long as your account is active and for three years following account closure.

When retention periods expire, go177 deletes or fully anonymises the relevant data. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical analysis.

11. Your Privacy Rights

As a go177 player, you have the following rights in relation to your personal data. To exercise any of these rights, send a request to support@go177.biz. go177 will respond within 30 calendar days.

Right to Access

Request a full copy of the personal data go177 holds about you, including account data, transaction history, and any identity documents on file.

Right to Correction

Request correction of any inaccurate or incomplete personal data go177 holds about you. go177 will action corrections within 14 days of a verified request.

Right to Deletion

Request deletion of your personal data. go177 will honour this request where data is no longer necessary and is not required by law to be retained.

Right to Restrict Processing

Request that go177 restricts processing of your data in certain circumstances — for example, while the accuracy of your data is being disputed.

Right to Data Portability

Request your personal data in a structured, machine-readable format where processing is based on your consent or on a contract with go177.

Right to Withdraw Consent

Where go177 processes your data based on consent — primarily marketing emails and SMS — you can withdraw that consent at any time via account settings or by emailing support@go177.biz.

12. Children and Minors

go177 is strictly an 18+ platform. go177 does not knowingly collect personal data from any person under the age of 18. If go177 discovers that a person under 18 has provided personal data or registered an account, that account will be closed immediately, all data will be deleted, and any funds will be dealt with in accordance with go177's Terms and Conditions and applicable legal requirements.

If you are a parent or guardian and believe that a minor has registered on go177 or submitted personal data to go177, please contact support@go177.biz immediately. go177 will investigate and act promptly.

13. Marketing Communications

go177 sends promotional communications — including bonus offers, deposit match notifications, free bet credits, and go177 product updates — only to players who have explicitly opted in to receiving them. Marketing messages from go177 are sent via email and/or SMS to your registered mobile number.

  • You can opt out of marketing communications at any time by updating your preferences in your go177 account settings or by emailing support@go177.biz with the subject line "Unsubscribe".
  • Opt-out requests are processed within 48 hours. You may receive one final communication during the processing period.
  • Opting out of marketing does not affect transactional communications — go177 will continue to send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts regardless of your marketing preference.
  • go177 does not use your data to serve targeted advertising through third-party platforms. go177 does not participate in data sharing arrangements with advertising networks.
14. Changes to This Privacy Policy

go177 may update this Privacy Policy from time to time to reflect changes in applicable law, go177's data practices, or the services offered on the platform. When material changes are made, go177 will update the "Last Updated" date at the top of this page and — for changes that significantly affect your rights — will send a notification to your registered email address or mobile number.

Continued use of go177 following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with material changes to the Privacy Policy, you should contact go177 to discuss your options before continuing to use the platform.

Tip: Bookmark this page and check it occasionally — particularly at the start of each PSL season when go177 may update data practices in connection with new promotions or third-party partnerships.

15. Contact go177 About Privacy

For any questions, concerns, or requests related to your personal data and go177's privacy practices, contact the go177 privacy team using the details below. go177 aims to respond to all privacy-related enquiries within five business days and to all formal data rights requests within 30 calendar days.

  • Email: support@go177.biz — use subject line "Privacy Request" for formal data rights requests
  • Live Chat: Available 24/7 via the go177.biz website for general privacy questions
  • Response time: General queries within 5 business days; formal rights requests within 30 calendar days

If you are unsatisfied with go177's response to a privacy concern, you have the right to escalate to the relevant data protection supervisory authority in your jurisdiction.

go177 Security Standards at a Glance

A summary of the technical and procedural security measures go177 has in place to protect your personal data every day.

TLS 1.2+ Encryption in Transit
AES-256 Encryption at Rest
Role-Based Access Controls
24/7 Security Monitoring
2FA Supported on All Accounts
Regular Penetration Testing
No Data Sold to Third Parties
Defined Data Retention & Deletion
No Full Card Numbers Stored
AML Compliant Transaction Logs
Staff Privacy Training
Data Rights Requests Honoured

Your Privacy Is Protected at go177

Now that you understand how go177 handles your personal data, join hundreds of thousands of Pakistani players who trust go177 for cricket betting, live casino, Andar Bahar, Aviator, and slots — all in PKR with deposits from Rs 200 via Easypaisa or JazzCash.

18+ only. Please play responsibly. Visit Responsible Gaming for self-exclusion and limit tools.